This Home Sharing Service Agreement (the “Agreement”) is entered into by and between Oasis Collections II LLC, and / or any subsidiary or affiliate companies (“Oasis”), and the owner of an accommodation (“Owner”), as listed on the Oasis Sign Up Form provided in connection with this Agreement.

ENGAGEMENT

Owner represents and warrants that it is the owner of the rental accommodation(s) specifically identified on the Oasis Sign Up Form (the “Accommodation(s)”).

Owner authorizes Oasis to market and allow paying transient and long-term stay lodging travelers who book through Oasis’ reservations systems (“Guest(s)”) a limited license to occupy the Accommodation (occupation of an Accommodation is referred to as a “Rental”), including, but not limited to, publishing information regarding the Accommodation, including pictures and descriptions thereof, in print and on Oasis websites and social networks, all as more specifically set forth in this Agreement.

Oasis shall act solely as an intermediary between Owner and Guest. The Rental arrangement shall be exclusively between Owner and Guest, as set forth in detail in the Accommodation Agreement entered into between Owner and Guest.  Owner acknowledges and agrees that: (i) Oasis is not responsible for noncompliant Guests or for any damage caused by Guests to the Accommodation, (ii) Owner’s sole recourse for damage or destruction of the Accommodation, or any other liability arising from the Rental of the Accommodation shall be directly against the applicable Guest, as more fully set forth in the Accommodation Agreement with such Guest, and (iii) Oasis is solely acting as an unaffiliated third party vendor in providing the services pursuant to the express terms of this Agreement.

The term of this Agreement shall commence upon submission online and continue on a month to month basis unless terminated by either Owner or Oasis. 

EXCLUSIVE OR STANDARD RELATIONSHIP

Exclusive Arrangement. If, on the Sign Up Form, Owner elects to appoint Oasis as Owner’s exclusive representative for arranging Rentals, then Oasis shall have the exclusive right to arrange Rentals for the Accommodation to Guests (the “Exclusive Arrangement”).  Unless and until Owner revokes such exclusive authority, Owner shall not rent, sublet, grant any right to occupy, or grant any license to occupy the Accommodation.  An Exclusive Arrangement permits Oasis to book the Accommodation based on the Accommodation’s calendar availability, which is confirmed by the Owner when the Owner sends an email to calendars@oasiscollections.com and as may be updated from time to time by the Owner.

Standard Arrangement. If, on the Sign Up Form, Owner DOES NOT elect to appoint Oasis as Owner’s exclusive representative for arranging Rentals, then Oasis shall have the non-exclusive right to arrange Rentals for the Accommodation to Guests (the “Standard Arrangement”). The time period of the Exclusive Arrangement or the Standard Arrangement, as applicable, is referred to as the “Arrangement Period.”

AVAILABILITY

Whether Owner selects the Exclusive Arrangement or the Standard Arrangement, it must, in a timely and accurate manner, coordinate with Oasis to ensure availability of the Accommodation for Rental during the Arrangement Period.

Once a Guest has been issued a Booking Confirmation, as defined below, Owner may not revoke, rescind, or otherwise remove the availability of the date(s) on which the Guest has confirmed the booking.

OCCUPANCY POLICIES

Accommodation Agreement. Owner acknowledges and agrees that Rental of an Accommodation by a Guest will be subject to the terms and conditions set forth in the “Accommodation Agreement” entered into by the guest as a condition to Rental of the Accommodation. A copy of the standard Accommodation Agreement (which may be updated from time to time in the sole discretion of Oasis) can be found under heading “Accommodation Agreement’ on this page.

Booking Confirmation. Once the Oasis Reservations team has sent an email to the Owner confirming the booking (the “Booking Confirmation”), then the booking will be deemed to be “confirmed.” Once the booking is confirmed, both Owner and Guest are subject to the Guest Accommodation Agreement as outlined below.

Check-In and Check-Out. For each Booking Confirmation, Owner acknowledges that the Accommodation must be ready by the standard check-in time of 2:00PM in the time zone in which the Accommodation is located. Keys to the Accommodation must be delivered to Oasis before 2:00pm, and the Accommodation must be prepared for Guest to check in. Standard check-out time is 11:00AM in the time zone in which the Accommodation is located. Check-out is considered complete upon Guest returning keys to the Accommodation to Oasis staff.

LICENSING FEE, OASIS FEE & PAYMENT 

Booking Price. The published booking fee for the Accommodation (the “Booking Fee”) shall be mutually agreed upon by Owner and Oasis during the Arrangement Period.

Guest Obligation to Pay Booking Fee. Owner acknowledges and agrees that (i) Oasis is not responsible for (x) the failure of any Guest to make full payment of the Booking Fee or other amounts, or (y) Guest cancellations, and (ii) Owner’s sole and exclusive remedy and recourse is directly against such Guest pursuant to the terms of the applicable Accommodation Agreement. Oasis will transfer to Owner any non-refundable deposits made by a Guest if the Guest cancels a reservation, less the Oasis Fee, as more fully set forth in Accommodation Agreement.

Oasis Fee. As consideration for the Services provided by Oasis hereunder, Owner acknowledges and agrees that Oasis is entitled to withdraw a fee of the total monies payable to Owner by the applicable Guest, unless otherwise agreed upon in writing by Oasis and Owner, and as mutually agreed by the parties during the Arrangement Period (the “Oasis Fee”).

Expenses on Behalf of Owners. In the event that urgent repairs are required prior to or during a Guest stay, Oasis may incur expenses of up to $250USD on behalf of the Owner in order to resolve such issues. In this event, Oasis will inform Owner of such costs, and deduct them from the Net Fees to Owner.

Payment. Oasis shall pay the Net Fees To Owner (as defined below) via bank transfer, pursuant to the payment instructions provided by Owner on the Sign Up Page on the 15th day of each month for stays occurring in the prior month.

Termination Fees.

If Owner cancels or does not honor a Guest’s Booking Confirmation, then Owner is not entitled to any monies due for the Rental and shall incur a Termination Fee or Occupied Termination Fee, as defined below.

A Guest’s Booking Confirmation that is cancelled or not honored by Owner prior to the Guest’s arrival will be subject to a termination fee, payable to Oasis, equal to 20% of the Total Booking Fee, as defined below (the “Termination Fee”).

In the event Owners cancels a Guest Booking Confirmation after a Guest has already checked-into the Accommodation, Owner shall refund in full to Oasis any partial or total Booking Fee earned from the Guest plus an additional fee equal to 60% of the Total Booking Fee, as defined below (the “Occupied Termination Fee”).

Owner shall be solely and exclusively responsible for any costs, expenses and liability, including, but not limited to, attorneys’ fees, incurred as a result of Owner’s cancellation or failure to honor a Booking Confirmation.

ACCOMMODATION CONDITION

           Minimum Standard. The Accommodation’s condition and requirements must meet the standards set forth at this link (the “Minimum Standard”).  Owner acknowledges and agrees that the Accommodation shall be maintained in a good working condition at all times during the Arrangement Period, to at least the Minimum Standard. Failure to do so may result in a reasonable reduction of the Net Fees to Owner, depending upon the nature and duration of the defect. Owner further warrants and represents that it will not permit the operation of any recording devices (video or audio) within the Accommodation during the Arrangement Period.

Inspection. Oasis retains the right to inspect the Accommodation up to 24-48 hours before a Guest is scheduled to occupy a Accommodation, provided such inspection does not interfere with another Guest’s stay.

Improvements and Maintenance. Owner shall complete any and all maintenance or improvements required to maintain the Minimum Standard and shall complete them as soon as is reasonably possible. Owner acknowledges and agrees that Oasis may remove the Accommodation from its advertising and website in the event Owner fails to properly maintain the Accommodation according to the Minimum Standard.

Moving Expenses for Guests.  Owner is responsible for all costs and expenses associated with maintaining the Accommodation up to or beyond the Minimum Standard, including, but not limited to, any costs incurred to move a Guest to another property of comparable quality and location, during periods when the Accommodation fails to meet or maintain the Minimum Standard.

CHECK OUT AND RETURN OF ACCOMMODATION

Inspection. During the Guest check-out, Oasis shall inspect the Accommodation for damage, wear and tear, and appliances or fixtures that may need maintenance or repair. Oasis shall record the results of the inspection on a document detailing the associated cost of the damage and cost to repair (the “Inspection Report”).

Damages. After the Guest checks-out, Oasis shall note any damages on the Inspection Report, and shall make best efforts to collect any costs associated with replacement or repairs from the Guest, the method of which is more fully described in the Accommodation Agreement.

In the event of any inconsistencies between the English version of this Policy and any version of this Policy in any other language, the English version shall prevail.

All guests making reservations through Oasis are required to accept these terms and conditions. In order to complete your reservation, you must enter into this Accommodation Agreement between you and the owner of the Oasis property (the “Accommodation”). 

Your reservation is not confirmed until you have agreed to and executed this Accommodation Agreement.  

General Terms

1. This Accommodation Agreement is between the person named on the Booking Confirmation, as defined in Paragraph 1.1 below, (the “Guest” or “you”) and the owner of the Accommodation (the “Owner”). The Owner is the person who owns the Accommodation or the person who is duly authorized to arrange for the occupancy of the Accommodation. This Accommodation Agreement details the terms and conditions which apply between you and the Owner concerning the use and occupancy of the Accommodation. 

2. You have chosen Oasis as your reservations supplier. Oasis is not the Owner, an agent of the Owner, or an agent of the Guest, and Oasis shall not have any obligations under this Accommodation Agreement. You understand and agree that Oasis is not a party to any agreements between you and the Owner, including this Accommodation Agreement. Oasis is not responsible for the availability or condition of the Accommodation, or for the Owner’s compliance with any statutes, laws, rules, bylaws, regulations and agreements to which the Owner is subject or which relate to the Accommodation or by which the Owner of the Accommodation is bound.

3. This Accommodation Agreement is a LICENSE TO OCCUPY the Accommodation for your requested dates. THIS IS NOT A LEASE OR TENANCY AGREEMENT, NOR DOES IT CONVEY ANY PROPERTY RIGHTS OR INTEREST IN REAL ESTATE TO THE GUEST. THE GUEST IS NOT A TENANT OF THE PROPERTY AND HAS NOT BEEN GRANTED EXCLUSIVE POSSESSION OF THE PROPERTY. By accepting this Accommodation Agreement, you accept that you are entering into a non-exclusive license to occupy the Accommodation for your requested dates. You acknowledge that you have no right to stay in the Accommodation or occupy any part of the Accommodation after the period outlined in your Booking Confirmation, as defined in Paragraph 1.1 below, and have no rights to recurring usage or renewal of the Accommodation. You are not entitled to make any changes to the Accommodation nor can you move or remove any of its furnishings, appliances, fixtures, or other items in or around the Accommodation. You must abide by the Terms and Conditions of Oasis, as well as any additional restrictions imposed by the Owner. Your license to occupy the Accommodation is subject to immediate termination if you or any parties that occupy the Accommodation during your stay violate the terms of this Accommodation Agreement, the Terms & Conditions of Oasis, or any other agreement between you and another party in relation to the Accommodation.Cooperation and Assistance

4. You agree to cooperate with and assist Oasis in good faith, and to provide Oasis with such information and take such actions as may be reasonably requested by Oasis, in connection with any complaints or claims made by Guests or Owners relating to Accommodations or any personal or other property located at an Accommodation or with respect to any investigation undertaken by Oasis or a representative of Oasis regarding use or abuse of the Site or the Services. 

Booking & Cancellation Details

1. The Accommodation will be booked for your requested dates once you have agreed to the terms and conditions of this Accommodation Agreement and have received a Payment Confirmation by email, collectively, the “Booking Confirmation.” The Owner is not obliged to make this Accommodation available, nor is a binding contract in place, until the Payment Confirmation is sent by email. 

2. Except in extenuating circumstances beyond the reasonable control of the Owner or in emergency situations, as determined by Oasis, the Owner is not entitled to cancel a reservation once a Payment Confirmation has been sent. If, for any reason, the Accommodation you booked becomes unavailable on the requested dates or if any problem or defect is discovered upon check in or during your stay, which would reduce your use and enjoyment of the Accommodation prior to the completion of your stay, Oasis will notify you and make all commercially reasonable efforts to provide an alternative Accommodation for the requested dates. Oasis will use commercially reasonable efforts to locate an alternative Accommodation with similar amenities at the same rental price until the problem or defect in the Accommodation is resolved or the rental contract terminates (whichever is sooner), but if Oasis cannot locate a suitable, similar Accommodation, Oasis will inform you of available alternative Accommodations and how they differ from the reserved or rented Accommodation with respect to features and price. 

3. In the event that you are unsatisfied with the alternative Accommodation offered to you, you may choose to:

1. Cancel the reservation and receive full reimbursement of the Initial Reservation Payment and Rent Balance (if any) paid to Oasis if the issue is discovered before or during check-in; or

2. Receive a reimbursement proportional to the length of the unused rental term if an issue is discovered during your stay.

4. In the event that Oasis is unable to assist in finding suitable alternative accommodations, you will be provided with a full refund. Oasis and the Owner shall have no further responsibility or liability as a result of cancelling the reservation.

5. Neither Oasis nor the Owner shall have any obligation to relocate guests, reimburse rental payments, or cancel a reservation in response to requests or complaints resulting from or related to causes that are beyond Oasis’ or the Owner’s control, unrelated to the Accommodation, or due to acts of God or other force majeure events, including without limitation, general street noise of any kind, disturbance caused by construction, maintenance, or repair, the condition of the hallways or other amenities, temporary malfunctioning of elevators, maintenance or repairs of common areas ordered by building management, repairs to neighboring properties, interruption of the Internet or other services, and any similar events affecting your stay in the Accommodation. Nevertheless, Oasis will make commercially reasonable efforts to resolve or minimize these situations. Oasis cannot and does not guarantee that the eventual resolution of the situation will not increase expenses for you, including increased rent payments or other expenditures.

Payment Details

6. All fees and expenses associated with transfers, currency exchange, taxes, deposits, commissions or withdrawals will be borne in full by you.

Check In and Check Out

7. Unless otherwise stated on the Booking Confirmation or agreed upon with Oasis beforehand, Guest check in will take place at 4:00 PM in the time zone in which the Accommodation is located on the Check-In Date (“Check-In Time”) and your check out will take place at 11:00 AM in the time zone in which the Accommodation is located on the Check-Out Date (“Check-Out Time”). Check Ins or Check Outs outside of these hours are subject to availability and the written consent of Oasis. 

8. A member of Oasis’ Guest Experience team will meet you at your Accommodation at Check-In Time to deliver the keys, receive the Security Deposit via credit card (either remotely or in person), show you around the Accommodation, and deliver a welcome package containing useful information on the Accommodation, the city, and the neighborhood.   

9. A member of Oasis’ Guest Experience team will meet you at your Accommodation at Check-Out Time to inspect the Accommodation, review the inventory, and collect the keys. You will be informed of any missing items or damage to the Accommodation discovered upon inspection at this time. Until the Accommodation and its keys are returned to Oasis’ satisfaction, Check Out will be deemed not to have occurred and the charges stipulated hereunder shall apply. The Check Out process generally takes around 30 minutes so please arrange departure plans accordingly. 

10. Unless Oasis has expressly agreed to a late Check-Out Time or reservation extension in writing, you shall be responsible for a charge of 150% of the effective daily rate on the Check Out Date for staying past the Check-Out Time on the day of your departure. If you overstay by more than 2 hours, Oasis and the Owner reserve the right to enter the Accommodation, remove your belongings, change the locks and take further action as may be necessary or appropriate. You will be charged for the costs of any such action against the credit card on your account. Oasis has full discretion to reduce this charge as Oasis deems appropriate.

11. Should you stay past midnight on your Check-Out Date, you shall be liable for a DAILY charge equal to 150% of the effective daily rate on the Check Out Date of your Accommodation for each day (or part thereof) that you overstay, as well as any other damages, fees, or costs incurred by the Owner and Oasis, including, without limitation, legal fees incurred to regain possession of the Accommodation, as well as the loss of a subsequent booking or alternative Accommodations for any subsequent guest booked into the Accommodation for the time that you overstayed. Oasis has full discretion to reduce this charge as Oasis deems appropriate.

Safety & Conduct

12. With the exception of the number of additional overnight guests specified in your Reservation, you shall not allow any person other than those named in your Reservation to occupy the Accommodation at any time past 10:00pm in the time zone in which the Accommodation is located. 

13. This Accommodation Agreement is personal to you. Under no circumstances may you assign or transfer this Accommodation Agreement, sublet, or lend the Accommodation to any third party, whether totally or partially, provisionally or permanently, for or without consideration.

14. You shall be solely liable for the safety of any third party who enters the Accommodation and for any damages caused as a result of your use of the Accommodation. If you become aware of anything which you believe poses a health or safety risk, you must inform Oasis immediately and agree to give the Owner, Oasis, or a service provider appointed by Oasis access to the Accommodation at all times in order to address such issues. 

15. You and all authorized occupants of the Accommodation acknowledge and accept the building’s rules and Owner’s house rules where applicable, and also agree to comply with the following:

1. You are responsible for maintaining the cleanliness of the Accommodation and the general condition of its contents during your rental period. If the Accommodation is part of a building with common areas, you are additionally responsible for maintaining the cleanliness of common areas, and agree not to obstruct or leave waste in any common areas or outside the Accommodation. 

1. Only cleaning personnel designated by Oasis is authorized in the Accommodations. Guests are responsible for granting the cleaning personnel access to the Accommodations on the dates and times stipulated. 

2. You are responsible for maintaining the Accommodation’s contents in good working order. Upon occurrence of an event outside your control that could endanger the Accommodation or its contents, you must inform Oasis immediately and make your best efforts to mitigate any damages. In the case of lost keys, you shall be responsible for paying the replacement costs, as well as any other resulting damages.

3. You agree not to smoke or use illegal substances inside the Accommodation. Breaking this rule will result in a $200 USD fine.

4. You agree not to disturb the neighbors and will keep noise levels around the Accommodation to a minimum. Parties and excessive noise are not permitted in the Accommodation and will result in a fine and possible eviction. 

5. You agree not to use the Accommodation for any purpose other than personal accommodation. You will not use the Accommodation for any illicit, commercial, political or other unauthorized purposes. 

6. You agree not to bring pets of any kind inside the Accommodation at any time unless written permission has been previously given by Oasis.

7. You agree to allow Oasis or a person appointed by Oasis to enter the Accommodation to verify the compliance of this Accommodation Agreement, to make repairs, or to show the Accommodation to potential lessees. Except in exceptional circumstances, these visits will be scheduled in advance with reasonable notice. 

8. Your unlawful or wrongful conduct can result in the loss of the total amount paid, including the Initial Reservation Payment, Rent Balance, and the Security Deposit. Furthermore, Oasis and the Owner may seek additional reimbursement of any expenses or losses incurred in connection with any proceedings or legal action related to your conduct.

9. You agree that any type of sexual exploitation, pornography, other forms of abuse and/or sex tourism will not be allowed inside the Accommodation. Child prostitution is punished by law in accordance to the active legal dispositions and is also motive for the cancellation of the reservation. Whomever has information related to activities of this kind, has the obligation to report it immediately to Oasis. These behaviors hereby unilaterally give termination to the Accommodation Agreement, and Oasis will proceed to give notice to the competent authority. Additionally, all guests are obligated to leave the property immediately. In the event of a breach of this subsection (i), there will be no reimbursement and/or compensations of any type or kind.

Eviction

16. The violation of your obligations under this Accommodation Agreement under local law shall entitle Oasis to terminate this Accommodation Agreement and demand your immediate eviction. Oasis and the Owner may evict you and all authorized or unauthorized occupants of the Accommodation at any time of the day or night, and you shall be liable to pay damages to the Owner, including all legal costs and fees incurred. 

Liability and Claims

17. Any claims made under this Accommodation Agreement must be made through Oasis. Oasis has the authority to negotiate and settle claims between you and the Owner. If you or any third party files a claim against the Owner as a result of damages suffered while in the Accommodation or based on the Owner’s ownership of the Accommodation, you agree to reimburse the Owner for any disbursements that the Owner was forced to make as a consequence of such claims.

18. Neither the Owner nor Oasis makes any representation or warranty regarding the condition, safety or security of the Accommodation, and, to the extent legally permissible, any implied representations of fitness for a particular purpose or habitability are hereby expressly disclaimed.

19. Neither the Owner nor Oasis will assume any liability for any business, financial or economic loss or for any consequential, incidental, special or indirect losses such as lost reputation, lost profit, or lost opportunity arising as a result of this Accommodation Agreement, the Accommodation, or the Reservation (whether such a loss arises as a result of negligence, breach of contract, tort or otherwise by the Owner or Oasis or any agent or third party providing services on behalf of the Owner or Oasis). 

20. Subject to any exceptions set forth in applicable law, the Owner’s and Oasis’ liability for all losses (including, without limitation, property damage, personal injury and death, and whether such a claim arises out of breach of contract, tort, negligence or otherwise) will be limited to the cost of obtaining a replacement Accommodation for the agreed reservation dates or the rent and charges payable by you, whichever is higher. The Accommodation is a private residence and neither the Owner nor Oasis is responsible for any accidents, injuries, or illness that occur in the Accommodation or for the loss of any personal belongings or valuables. You are responsible for obtaining any vacation, travel or rental insurance which you believe is appropriate with respect to your stay at the Accommodation to cover any loss, theft, larceny, accidents, illness, medical expenses, cancellation expenses and legal fees.

21. To the extent legally permissible, you agree to indemnify and hold the Owner and Oasis and their respective owners, officers, directors, employees and agents harmless from any and all costs, claims, liability, loss, damage, or expenses arising by reason of any injury, death or damages sustained by any person, or to the property of any person whom you permit to enter the Accommodation or the premises of the Accommodation, where such injury, death, or damage is caused by your negligent or intentional act or omission, by any such visitors, or by fire, flood, gas leak, or any force majeure event. 

22. If the Owner or Oasis is required to engage an attorney to enforce the conditions of this Accommodation Agreement, to collect any amounts due, or to remove you or your belongings from the Accommodation, you shall be responsible for all reasonable legal fees and costs incurred.

Law and Jurisdiction

23. This Accommodation Agreement shall be governed and construed by the Laws of the State and Country in which the Accommodation is located without reference to its conflict of laws rules or principles.

24. In case of controversy, all parties agree that any controversy shall be submitted to the exclusive jurisdiction and venue of the state and federal courts sitting in the City of Miami, Florida, United States.

In the event of any inconsistencies between the English version of this Policy and any version of this Policy in any other language, the English version shall prevail.

Introduction

We use your personal information in order to fulfil our commitment to providing an unparalleled guest service experience in connection with all of your interactions with Oasis Luxury Rentals, Inc. and Oasis LLC (the “Purpose”). As part of that Purpose, we are committed to safeguarding the privacy of the personal information that we gather.

As one of our guests or someone else with whom we do business, you understand and agree that we collect, use and disclose your personal information in accordance with this Privacy Policy (this “Policy”).

The Application of this Policy

This Policy applies to all Personal Information, as defined below, regarding guests and the other individuals with whom we do business or who visit us and to the use of that personal information in any form – whether oral, electronic or written.

This Policy gives effect to our commitment to protect your personal information and has been adopted by all of the separate and distinct legal entities that manage, operate, franchise, license, own and/or provide services to the various Oasis properties around the world. References to “Oasis”, “we” and “our” throughout this Policy, depending upon the context, collectively refer to those separate and distinct legal entities.

While this Policy is intended to describe the broadest range of our personal information processing activities globally, those processing activities may be more limited in some jurisdictions based on the restrictions of their laws. For example, the laws of a particular country may limit the types of personal information we can collect or the manner in which we process that personal information. In those instances, we adjust our internal policies and/or practices to reflect the requirements of the applicable law.

Types of Personal Information Oasis Collects

The term “personal information” in this Policy refers to information that does or is capable of identifying you as an individual. The types of personal information that we process (which may vary by jurisdiction based on applicable law) may or may not include:

• your name, gender, personal and work contact details, business title, date and place of birth, image, nationality, and passport and visa information;

• guest stay information, including the hotels where you have stayed, dates of arrival and departure, goods and services utilised, special requests made, observations about your service preferences (including room and vacation preferences), telephone numbers dialed and faxes, texts and telephone messages received;

• your credit card details, and your account details and credentials for frequent guest programs, including those of the World of Hyatt and any frequent flyer or travel partner program;

• any information necessary to fulfil special requests (e.g., health conditions that require specific accommodation or services);

• information, feedback or content you provide regarding your marketing preferences, in surveys, sweepstakes, contests, or promotional offers, or to our websites or apps and those of third parties;

• information collected whilst at an Oasis property through the use of closed circuit television systems, internet systems (including wireless networks that collect data about your computer, smart or mobile device, or your location), card key and other security and technology systems;

• information collected whilst at an Oasis property regarding the use or misuse of any Oasis property, including but not limited to information regarding damages related to the occupancy or use of an Oasis property;

• information collected on any internet-access systems, internet-enable devices, or other smart devices, including but not limited to those provided by Oasis for use at an Oasis property, which may include but is not limited to browsing history, cookie use and history, preferences, and log-in information;

• information collected whilst you access an Oasis website or Oasis app (we describe this in more detail in the “Apps” section below);

• contact and other relevant details concerning the employees of corporate accounts and vendors and other individuals with whom we do business (e.g., travel agents or meeting and event planners); and

• in limited cases, information relating to the credit of customers.

Much of the personal information we process is information that you or someone acting on your behalf knowingly provides to us. However, in other instances, we process personal information that we are able to infer about you based on other information you provide to us or during our interactions with you, or personal information about you that we receive from a third party. This Policy also applies to the personal information about you that we receive from a third party, unless specifically covered by such third party’s privacy policy.

There may be instances in which the personal information that you provide to us or that we collect is considered Sensitive Personal Information under the privacy laws of some countries. Those laws define “Sensitive Personal Information” to mean personal information from which we can determine or infer an individual’s racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, membership in a trade union or professional association, physical or mental health or condition, medical treatment, genetic data, sexual life or judicial data (including information concerning the commission or alleged commission of a criminal offence). In some very rare instances, financial records may form part of Sensitive Personal Information where you are located. We only process Sensitive Personal Information in your jurisdiction if and to the extent permitted or required by applicable law.

When you agree to this Policy you are, to the extent required under your local law, granting your express and written consent to the processing of any personal information that you provide to Oasis that is considered to be Sensitive Personal Information or financial information. Except to the extent required by law, you are not obliged to provide Oasis with any of your Sensitive Personal Information, and should you chose not to, this will not prevent you from purchasing any products or services from Oasis.

How We Use Personal Information

Subject to applicable laws, we may collect, use and disclose relevant portions of your personal information in order to:

• provide and charge for accommodation and other goods and services;

• provide you with a better or more personalized level of service, including information and services from a third party (such as additional guest services at Oasis properties, local attractions and transportation options);

• respond to requests for information and services, including services from a third party (such as restaurants or transportation providers);

• administer a frequent guest program;

• fulfil contractual obligations to you, anyone involved in the process of making your travel arrangements (e.g., travel agents, group travel organizers or your employer) and vendors (e.g., credit card companies, airline operators and third party loyalty programs);

• conduct market research, customer satisfaction and quality assurance surveys, and direct marketing and sales promotions; 

• provide for the safety and security of staff, guests and other visitors;

• administer general record keeping;

• meet legal and regulatory requirements; and

• test and evaluate new products and services.

Oasis uses and retains your personal information for as long as is necessary to fulfil the Purpose or such longer period as may be required by applicable law.

Disclosure of your Personal Information

From time to time, we may disclose your personal information. We would always make that disclosure in accordance with applicable law. In some jurisdictions, data privacy laws may require us to obtain your consent before we transfer your information from your originating country to other countries.

WHEN YOU AGREE TO THIS POLICY, YOU ARE, TO THE EXTENT REQUIRED AND PERMITTED UNDER YOUR LOCAL LAW, GRANTING YOUR CONSENT TO THE TRANSFER OF YOUR PERSONAL INFORMATION TO SUCH OTHER COUNTRIES FOR THE PURPOSE AND TO THE EXTENT STATED IN THIS SECTION AND AS DESCRIBED IN THE “HOW WE USE PERSONAL INFORMATION” SECTION ABOVE.

Circumstances where we might make such disclosure (in addition to those described in “How We Use Your Personal Information” above) include:

• Our Agents, Service Providers and Suppliers Like many other international accommodation providers, we may outsource the processing of certain functions and/or information to third parties. We may also engage market research firms to assist us in contacting guests for the purpose of market research and quality assurance. When we do outsource the processing of your personal information to third parties or provide your personal information to third-party service providers, we oblige those third parties to protect your personal information in accordance with the terms and conditions of this Policy, with appropriate security measures.

Third party vendors, including Google, use cookies to serve ads based on a User's prior visits to Oasis. You can disable these specific cookies that track prior visits for the sake of follow-up advertising by opting out at http://www.google.com/privacy_ads.html. You can learn more about cookies by visiting our Cookie Statement at [https://www.oasiscollections.com/terms-and-conditions].

• Consumer Insights To the extent we hold personal information about you, we may disclose this personal information to other companies that also hold information about you. These companies may combine the information in order to better understand your preferences and interests, thereby enabling them and us to serve you better. If your personal information is used for direct marketing purposes, you have the right to object to that by contacting us using the contact information provided under the “Contacting Us/Questions or Requests for Access to Personal Information” section below.

• Legal Requirements; Compliance with Laws and Law Enforcement Oasis cooperates with government, law enforcement officials, and private parties to enforce and comply with the law. We reserve the right to disclose any personal information we have concerning you if we are compelled to do so by a court of law or lawfully requested to do so by a governmental entity. We may also disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to comply with the law, to protect the property and rights of Oasis or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity. We also reserve the right to retain personal information collected and to process such personal information to comply with accounting and tax rules and regulations and any specific record retention laws.

• Testimonials With your consent, we may post your testimonial on an Oasis website along with your name. If you want your testimonial removed, please contact us at privacy@oasiscollections.com.

• Aggregate Information and Non-Identifying Information We may share aggregated information that does not include personal information and we may otherwise disclose non-identifying information and log data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your personal information.

Information We May Collect When You Visit Us Online

If you access any Oasis website, you may wish to know the following:

• You Can Browse Without Revealing Who You Are You can always visit our websites without logging in or otherwise revealing who you are.

• Usage Information When you visit our websites, we collect information about how you use those websites. Examples of such information include the Internet Protocol address automatically assigned to your computer each time you browse the Internet, the date and time of your visit, the pages you access and the amount of time you spend on each page, the type of Internet browser you use, your device’s operating system and the URL of any websites that you visited before and after visiting our website.

• Cookies and Other Similar Technology We use cookie technology on our websites to allow us to evaluate and improve the functionality of our websites. Cookies by themselves cannot be used to reveal your identity. They identify your browser, but not you, to our servers when you visit our websites. For information about how Oasis uses cookies, visit [https://www.oasiscollections.com/terms-and-conditions].

If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. However, if you block them, you will not be able to use all of the features of our websites, including the customization features associated with creating a user profile.

Further information about cookies and other similar technology and how they work is available at allaboutcookies.org.

• Social Media Our websites may also contain plug-ins and other features that integrate third party social media platforms into our websites. You will be able to activate them manually. If you do so, the third parties who operate these platforms may be able to identify you, they may be able to determine how you use this website and they may link and store this information with your social media profile. Please consult the data protection policies of these social media platforms to understand what they will be doing with your personal data. If you activate these plug-ins and other features, you will be doing so at your own risk.

• Links to Other Websites From time to time, Oasis may partner with third parties to offer services to and with our guests; Oasis may also partner with third parties for non-guest-related services to expand the range of services we can offer our guests. If you visit an Oasis website and decide, for example, to purchase a gift certificate, make an airline reservation, rent a car, submit award request forms or apply for a job online, you may be seamlessly linked to websites maintained by third parties with whom we have contracted to provide those services. If you click on a link found on our websites or on any other website, you should always look at the location bar within your browser to determine whether you have been linked to a different website.

To enhance your experience, Oasis may provide a tablet, smart device, or other internet-enabled device for use while at an Oasis property. Oasis may not limit the content that accessible via these devices, and the website content you consume while using such a provided device may be subject to other privacy policies that are beyond the scope of this Policy.

This Policy, and our responsibility, is limited to our own information collection practices. We are not responsible for, and cannot always ensure, the information collection practices or privacy policies of other websites maintained by third parties or our service providers where you submit your personal information directly to such websites. In addition, we cannot ensure the content of the websites maintained by these third parties or our service providers, even if accessible using a link from our websites. We urge you to read the privacy and security policies of any external websites before providing any personal information while accessing those websites.

• Security Oasis is very concerned with safeguarding your information. Because the security of your personal information is important to us, we use Secured Socket Layer (“SSL”) software in order to encrypt the personal information that you provide to us. If your browser is SSL enabled (which most are), your transmission of personal information to us online will be encrypted. When you enter sensitive information (such as a credit card number) on payment page, we encrypt that information using secure socket layer technology (SSL). (You can also verify that your personal information will be encrypted using SSL encryption by making sure that the prefix for the web address listed for that page has changed from “http” to “https”. If you do not see the appropriate symbol and the “https” prefix, you should not assume that the personal information that you are being asked to provide will be encrypted prior to transmission.) We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

The personal information we collect from you online is stored by us and/or our service providers on databases protected through a combination of access controls, firewall technology and other reasonable security measures. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of personal information and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on the Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system so that you can take the appropriate actions for the due protection of your rights.

• Minor Children Our websites do not sell products or services for purchase by children and we do not knowingly solicit or collect personal information from children. If you are under the age of 18 (or a minor in the jurisdiction in which you are accessing our websites), you may only use our websites with the involvement of a parent or guardian.

• Remarketing and Targeted Advertising As you browse the Oasis site, advertising cookies will be placed on your computer so that we can understand which type of content you are interested in. Our display advertising partners, AdRoll and Google, then enable us to present you with retargeting advertising on other sites based on your previous interaction with our site. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

Where permitted by law, we may work with other companies to show you advertisements we think you may find relevant and useful. This may include advertisements displayed on our own websites or apps, or advertisements from us displayed on other companies' websites. The advertisements you see may be based on information collected by us or third parties and/or may be based on your activities on our websites or third-party websites.

Apps

When you download or register to use one of our apps, you may submit personal information to us such as your name, address, email address, phone number, date of birth, username, password and other registration information, financial and credit card information, personal description and/or image.

Further, when you use our apps, you may provide us with certain additional information, including technical information related to your mobile device, your device’s unique identifier, your mobile network information, the type of mobile browser you use and information about the way you use the app.

Depending on the particular app you use and only after you have agreed to such collection, you may also provide us with information stored on your device, including contact information, friends lists, login information (where necessary to allow us to communicate with other apps at your request), photos, videos, location information or other digital content. Further details of the kinds of information we collect is set out in the privacy notice for each individual app.

Choice

You may always choose what personal information (if any) you wish to provide to us. However, if you choose not to provide certain details, some of your experiences with us may be affected (for example, we cannot take a reservation without a name).

If you provide us with your contact details (e.g., postal address, email address, telephone number or fax number), we may contact you to let you know about the products, services, promotions and events offered that we think you may be interested in. We may also share your personal information with carefully-selected third parties, who may communicate directly with you. In some jurisdictions, data privacy laws may require us to obtain a separate consent before we do so. You can always choose whether or not to receive any or all of these communications by contacting us as described below or following the “unsubscribe” instructions contained in the communications.

In some jurisdictions, in addition to you agreeing to this Policy, data privacy laws may require us to obtain a separate consent before we send you information that you have not specifically requested. In certain circumstances, your consent may be implied (e.g., where communications are required in order to fulfil your requests and/or where you have volunteered information for use by us). In other cases, we may seek your consent expressly in accordance with applicable laws (e.g., where the information collected is regarded to be Sensitive Personal Information under local regulations).

We will abide by any request from you not to send you direct marketing materials. When such a request is received, your contact details will be suppressed rather than deleted. This will ensure that your request is recorded and retained unless you provide a later consent that overrides it.

If you live in the European Economic Area, or a similar international area, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws. If you would like to exercise any of the below rights, please contact privacy@oasiscollections.com so that we may consider your request in accordance with applicable law:

• Right not to provide or withdraw consent: You have the right not to provide or withdraw your consent at any time.

• Right of access: You may have the right to access the Personal Data that you provided us.

• Right of erasure: You may have the right to the erasure of Personal Data that we hold about you.

• Right to object to processing: You may have the right to request that Hired stop processing your Personal Data and/or to stop sending you marketing communications.

• Right to rectification: You may have the right to require us to correct any of your Personal Data.

Updating or Accessing Your Personal Information

With some limited exceptions, you have rights to access and update personal information held about you. If you want to inquire about any personal information we may have about you, you can do so by sending us a written request by letter or email to the addresses set out in the “Contacting Us” section below. Please be sure to include your full name, address and telephone number and a copy of a document evidencing your identity (such as an ID card or passport) so we can ascertain your identity and whether we have any personal information regarding you, or in case we need to contact you to obtain any additional information we may require to make that determination.

We reserve the right to charge you a fee, if permitted under applicable law, which is usually around US$20 for processing any such request. Where you make more than one request in quick succession, we may respond to your subsequent request by referring to our earlier response and only identifying any items that have changed materially.

You may request that we correct, cancel, and/or stop processing or using personal information that we hold about you. If we agree that the personal information is incorrect, or that the processing should be stopped, we will delete or correct the personal information. If we do not agree that the personal information is incorrect we will tell you that we do not agree, explain our refusal to you and record the fact that you consider that personal information to be incorrect in the relevant file(s).

Contacting Us/Questions or Requests for Access to Personal Information

If you have any questions about this Policy, about the processing of your data described, or any concerns or complaints with regard to the administration of the Policy, or if you would like to submit a request at:

• by sending an email to: privacy@oasiscollections.com

• by calling us at: +1 855 686 2747

• Address: 78 SW 7th Street, 7th Floor, Miami, FL 33130

All requests for access to your personal information must be submitted in writing by letter or email and must include a copy of a document evidencing your identity (such as an ID card or passport). We may respond to your request by letter, email, telephone or any other suitable method.

Changes to this Policy

Just as our business changes constantly, this Policy may also change. To assist you, this Policy has an effective date set out at the end of this document. In some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). If there are material changes to this Policy, we will notify you more directly by email or means of a notice on the home page prior to the change becoming effective. We encourage you to review our Policy to stay informed about our information practices and the ways you can help protect your privacy.

Effective Date: May 21, 2018

In the event of any inconsistencies between the English version of this Policy and any version of this Policy in any other language, the English version shall prevail.